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Privacy Policy

Your privacy is a top concern for us. We want you to get the most out of Realists' Web site. Having a truly personal experience entails sharing some personal information with us and we want you to feel comfortable and trust that we make every effort to protect your confidentiality. Please take a few minutes to read our complete policy so you can understand how information is used and the specific measures we take to protect your personal information.

Short Version

We collect anonymous statistics about your visit, like which of our pages you viewed to help us improve the overall experience of our site and products.

Some 3rd parties like Facebook and Twitter may know you visited this website if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.

Your data is protected through various security means that you can read more about below.

We never share your data with 3rd parties except to help us deliver our own services.

These are just the key points. If you would like more details, please see below:

Our Pledge to You

We will do our very best to protect your personal privacy.
We will never sell your personal information to anyone.
We will never individually identify you to third parties without your consent.
We will clearly state why we are collecting personal information and how it will be used.
We will keep this policy as well as our privacy practices and systems up to date.
You have control over how your personal information is used.
You can inspect and edit your complete personal profile.
Measuring our Visitors
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site, and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or opt-out here if you wish.

Facebook, Twitter, and other Social Networks

These services provide social buttons and similar features that we use on our website – such as the “Like” and “Tweet” buttons.

To do so we embed code that they provide and we do not control ourselves. To function their buttons generally know if you’re logged in; for example, Facebook uses this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.

Social networks therefore could know that you’re viewing this website if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.

Email and Communication

We may send you email notifications regarding our service (such as invoices, reminders, and notifications) or which you have specifically requested (such as newsletters). You have the ability to opt-out of newsletters at any time but the notifications are part of the service we provide to keep you updated about your orders.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

IP Addresses

An Internet Protocol address is a unique string of numbers assigned to your computer by your Internet Service Provider (ISP). All computers must have an IP address in order to connect to the Internet. This address may be the same every time you log on or a different number may be assigned each time you connect. User IP addresses are used by our Web server logs to count the number of users who visit different pages. We do not use this IP information in any other system.

Cookies

Realists Training Technologies GmbH uses cookies only for your convenience, to allow you to easily move through pages.

A "cookie" is a small line of text that is stored with your Web browser when you visit a cookie-enabled Web site. The text can contain an identification code (such as "userID=28347234") or user preferences (such as "myFont=Helvetica"). As you browse the Web, cookie-enabled sites will send cookies to your browser along with Web pages; your browser has options that will let you control whether the browser accepts cookies, rejects cookies, or notifies you each time a cookie is sent to you.

If your browser is set to reject cookies, cookie-enabled Web sites will not recognize you when you return. This provides you with anonymity, but it also makes it very difficult to offer you customized services. It is also less secure than using cookies because all of your specific data must be sent to the Web site each time you view a page. Accepting cookies means your private data can stay at the Web server, and the only information going over the Internet is your ID cookie.

If your browser is set to accept cookies, any cookies that are sent to your browser are stored in your computer for a period of time. A "session" cookie is stored only in your computer's working memory ("RAM"), and only lasts for your browsing session. When you close all of your browser's windows, or when you shut down your computer, the session cookie disappears forever. A "permanent" cookie is stored on your computer's hard drive until a specified date (could be tomorrow, next week, or 10 years from now). Permanent cookies stay on your computer until either: a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them.

Automated Data Collection and Processing

As with every other web service, our server collects information automatically and stores it temporarily in server log files unless you deactivate such collection. If you view content in our Web Portal, we collect the following data which for technical reasons we need if we are to display the contents of the Web Portal to you and to ensure the stability and security thereof (legal basis: Article 6 (1) f) of the GDPR):

the IP address of the computer from which the inquiry is sent;
the file inquired about by the client;
the http response code;
the Internet page from which you are visiting (referrer URL);
the date and time the server inquiry is sent;
the type and version of the browser used; and
the operating system on the computer sending the inquiry.

No server log files are evaluated in association with an individual person. The provider is not able to allocate the data to any specific person or persons at any time. The data is not merged with data from any other sources.

Information Collected by Realists

You're not required to submit any personal information to use the Realists Web site.

We collect information in the following areas:

Newsletter subscription, Request a Quote, and Contact Us

What Information Is Collected

E-mail address, name, organization, phone, comments, questions, and information regarding an upcoming course (pathologies to be trained, number of participants, number of workstations, date of the training, and venue).

How the Information Is Used

Your name and organization are used to personalize the marketing material, quotations or answers we will send you. Your e-mail address is used as a means of contact to send you the information requested on our website. Information related to an upcoming surgical course is used to prepare a quote tailored to your specific needs.

All user comments and questions are archived and available for employees to read and learn from. Our Customer Service staff may redirect your questions to the Realists' experts or staff best suited to answer them. We may quote a user publicly, but only with prior consent from the user.

Children

We do not sell products to, or allow registration for, anyone under 18 years of age.

External Links

Realists Training Technologies GmbH contains links to other Web sites for your benefit. We are not responsible for the privacy practices or the content of other sites. We recommend that you carefully read their privacy policies, especially if you’re asked to supply personal information.

Partner Relationships

Your information will not be shared with them unless you explicitly opt-in to the program.

Their use of your information will be governed by this privacy policy.

This privacy policy will be updated to reflect the new relationship.

Choices/Opt-In and Opt-Out

We do not send you any information you don't specifically request.

It's up to you to decide what, if any, information you wish to provide us. If you do provide us with personal information, we allow you to update or modify that information at any time.

If you want to have your entire account deleted, e-mail us at contact@realists.de. Or send mail to:

Realists Training Technologies GmbH

Heinrich-Heine-Str. 35

04178, Leipzig

Germany

If you have questions about our privacy policy and practices, contact us at contact@realists.de. Or send mail to: